UPPSC PCS - 2014

Which one of the following explains our tacit understandings that allow people to interpret behavior and that specify appropriate ways to communicate with others?

Year Asked: 2014

A
Communication perspective
B
Communication models
C
Communication rules
D
Communication patterns

Correct Answer

C. Communication rules

Detailed Explanation

The stem describes communication rules: tacit, shared understandings that tell us how to read someone's behaviour and what counts as an appropriate way to talk to them. These rules are rarely written down. We absorb them through culture, family and experience, and we notice them mainly when someone breaks them. This is the core idea of communication rules theory, associated with Pearce and Cronen, and it sits within the wider study of interpersonal and intercultural communication.

Why the other options fail:

  • A) Communication perspective is a viewpoint or theoretical lens from which communication is studied, not a set of shared behavioural norms.
  • B) Communication models, such as Shannon-Weaver or Schramm, are simplified diagrams of how a message travels from sender to receiver. They describe the process, not the norms governing it.
  • D) Communication patterns are observable regularities in how interaction unfolds, such as turn-taking or escalation cycles. They describe what happens, while rules explain why a behaviour is considered appropriate or what it means.

Mains angle: this ties to cross-cultural administration. A civil servant dealing with tribal or rural communities must recognise that a gesture or silence carries different rules in different groups.

Trap: candidates pick "models" or "patterns" because they sound technical. Ask what the stem actually asks for: the tacit norms that guide interpretation and appropriateness, which is the defining feature of rules.

This question appeared in UPPCS 2014 GS Paper 2.

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