UPPSC PCS - 2014

Match item in in list-I with those in list–II and select the correct answer from the code given below the list. List-I (Negative personal Behavior) A) one hand on back of neck B) Narrowing eyes C) stroking nose D) glasses removal and putting them down List-II (Reason) 1) No longer listening 2) exaggeration 3) disapproval 4) disagreement

Year Asked: 2014

A
A-4 B-3 C-2 D-1
B
A-1 B-2 C-3 D-4
C
A-3 B-1 C-4 D-2
D
A-2 B-4 C-1 D-3

Correct Answer

A. A-4 B-3 C-2 D-1

Detailed Explanation

The answer is A: A-4, B-3, C-2, D-1. This is a nonverbal communication item, so the matching rests on standard body-language interpretations rather than any statute or text. Read each cue as a signal of the listener's state.

  • A (hand on back of neck) matches 4 (disagreement). The hand goes to the neck when a person is uneasy and not accepting what is being said.
  • B (narrowing eyes) matches 3 (disapproval). Narrowed eyes signal judgment or displeasure with the speaker or the content.
  • C (stroking nose) matches 2 (exaggeration). The nose-stroke is read as a sign of doubt about the claim being made, that the speaker is stretching the facts.
  • D (removing glasses and putting them down) matches 1 (no longer listening). Setting aside the glasses signals that the listener has mentally disengaged and is closing the exchange.

The Mains connection is in communication skills and ethics: a civil servant reads a citizen's or colleague's cues to judge whether a message has landed. Keep in mind that a single cue means little; the pattern across a conversation matters more.

Trap: Aspirants match by a single common meaning of each gesture and overlook that 'exaggeration' and 'disapproval' are both close in feel. Check each pairing against the most specific reading.

This question appeared in UPPCS 2014 GS Paper 2.

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