UPPSC PCS - 2016

‘e-Biz’ refer to

Year Asked: 2016

A
electronic commerce
B
single window financial transactions
C
single window for business inquiries
D
single window for approach to government service

Correct Answer

D. single window for approach to government service

Detailed Explanation

The correct answer is D. e-Biz was one of the Mission Mode Projects under the National e-Governance Plan (NeGP), set up as a Government-to-Business (G2B) initiative. Its purpose was a single window through which businesses could approach government services such as registrations, licences, approvals and filings, without visiting many offices separately.

  • A is wrong. Electronic commerce means buying and selling goods or services online between parties. It is a market activity, not a government service portal.
  • B is wrong. Single-window financial transactions is not the defining feature of e-Biz. Payments may be part of some services, but the core idea is access to government services.
  • C is wrong. It is close but too narrow. Business inquiries are only one small part of what the single window covered.

The concept is e-governance and the G2B model, and it links to the Mains theme of ease of doing business and citizen-centric service delivery. Note that the project's services have since been folded into newer platforms and state single-window systems, so answer the exam-year framing, not today's portal structure.

Trap: choosing A because "e-" suggests electronic commerce. Remember that e-Biz is about government-to-business service delivery, not trade.

This question appeared in UPPCS 2016 GS Paper 1.

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