UPPSC PCS - 2020

The decision making style that “overly concerned with keeping everyone happy” is called

Year Asked: 2020

A
Conceptual style
B
Directive style
C
Behavioural style
D
Analytical style

Correct Answer

C. Behavioural style

Detailed Explanation

The answer is C) Behavioural style. This comes from the decision-style model developed by Alan Rowe, which classifies managers by cognitive complexity and tolerance for ambiguity. The four styles are directive, analytical, conceptual and behavioural.

The behavioural decision-maker is people-oriented. Such a person is sensitive to others' feelings, prefers consensus, welcomes suggestions and works hard to keep the team satisfied. The weakness is that the wish to please everyone can delay or dilute a decision.

  • A) Conceptual: high complexity and a big-picture, future-oriented, creative approach. Concern is with ideas, not with people's happiness.
  • B) Directive: low complexity and low tolerance for ambiguity. Decisions are quick and task-focused, so the manager wants efficiency rather than consensus.
  • D) Analytical: high complexity with a preference for data and careful evaluation of options. Concern is accuracy, not people.

Mains connection: this framework fits GS-IV (leadership and administrative decision-making). You can discuss when a people-first style builds trust in a district team and when it turns into indecision.

Trap: students pick Analytical because it sounds careful, or Conceptual because it sounds people-friendly. Match the answer to the defining feature, which here is concern for others' feelings.

This question appeared in UPPCS 2020 CSAT Paper.

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