Which one of the following behaviour is the most appropriate for diffusing verbal abuse of co-workers?

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CollectorBabu · Accepted Answer

Correct Answer: Refuse to accept harmful language. * The correct answer is ‘ Refuse to accept harmful language’ . * When we share a workspace with other individuals, we have to hold some dignity and not get into verbal spat with others. * However, when our co-worker is hurling verbal abuse at us, we need to refuse to accept the harmful language. * If we start becoming defensive , the other individual will be encouraged to keep abusing us. * If we get into a debate , the situation might get worse in spite of resolving. * If we keep our body language aggressive , the verbal spat may become physical violence. * We need to refuse to accept harmful language and do not engage with verbal abuse too.

Which one of the following behaviour is the most appropriate for diffusing verbal abuse of co-workers?

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